Terms and conditions

You participate in cycling activities in Mallorca at your own risk. It is your responsibility to observe traffic regulations! The Rompelberg Cycling Holidays Team is in no way responsible for any physical or material defects you may encounter during your (sports) activities in Mallorca, even if you are riding in a group with or without a guide from the Rompelberg Cycling Holidays Team.
A helmet is mandatory in Mallorca. Wearing a helmet is therefore mandatory for all cycling activities organized by the Rompelberg Cycling Holidays Team.

The Rompelberg Cycling Holidays Team is not liable for services and offers from tour operators or travel agencies and their (promised) performance or quality levels.

Nor is the Rompelberg Cycling Holidays Team liable for the performance of hotels booked through the Rompelberg Cycling Holidays Team.
The distances indicated for guided group tours and the planned average speeds are an indication of the nature of the ride. Depending on the terrain, weather, and wishes of the group members, deviations from this may occur.
The renter of a rented bike is responsible for all defects resulting from careless handling, falling off the bike, theft, etc. Bike insurance can be booked as an option and insures against damage caused by falls or theft from the bike cellar of the Rompelberg Cycling Holidays Team. We ask you to treat your rental bike as if it were your own.
The Rompelberg Cycling Holidays Team accepts no responsibility for any website links referred to on the Rompelberg Cycling Holidays website. This applies to both the form and content of these links, as we have no influence on their design and ongoing changes.

Website and booking conditions

The entire content of this website has been compiled to the best of our knowledge. The Rompelberg Cycling Holidays Team accepts no responsibility for any errors that may have crept in despite the utmost care.
Prices are subject to technical errors and may vary from day to day, hotel, or other accommodation.
There may also be differences in seasonal prices or promotional prices.

Booking conditions for the trip you book with us

The package includes hotel, transfer from the airport to your hotel and back, cycling package, and bike rental if applicable. Airfare is not included.
A deposit of 30% is required at the time of booking and upon receipt of the invoice.

Cancellation, change, and payment conditions

Rompelberg Cycling Holidays applies the ANVR travel conditions
In addition to these conditions, the following more flexible cancellation and change conditions apply.

Payment conditions:

After booking, you must pay a deposit of 30% of the total travel sum. The remaining amount must be paid no later than 42 days before departure.
Rompelberg Cycling Holidays does NOT charge any booking or reservation fees.
However, you have the option of paying for your rental bike on site. A €10 administration fee will be charged for this.

Change conditions:

You can change a booked trip, with the exception of flights, up to 48 hours before arrival free of charge.
An exception to these change conditions are flights booked by Rompelberg Cycling Holidays. In this case, the change conditions of the airline in question apply (possible change fees and any difference in flight fare).

Cancellation conditions:

Up to 48 hours before departure, it is possible to cancel free of charge, with the exception of flights. If you cancel a trip within 48 hours of departure, the cancellation fee is 50% of the total travel sum.
An exception to these cancellation conditions are flights booked by Rompelberg Cycling Holidays. The cancellation conditions of the airline in question apply to these flights.

Groups of 9 people or more:

Different change and cancellation conditions apply to group reservations.

Different cancellation, change, and payment conditions for groups

Payment conditions:

After booking, you must pay a deposit of 30% of the total travel sum. The remaining amount must be paid no later than 30 days before departure.
Rompelberg Cycling Holidays does NOT charge any booking or reservation fees.
However, you have the option of paying for the rental bike on site. A €10 administration fee will be charged for this.

Change conditions:

A booked trip can be changed free of charge up to 2 months before departure. From 2 months before departure, changes are always on request and change fees may apply.
An exception to these change conditions are flights booked by Rompelberg Cycling Holidays. In this case, the change conditions of the airline in question apply (change fees and possible differences in flight fares may apply).

Cancellation conditions:

Up to 2 months before departure, it is possible to cancel 20% of the total group size free of charge.
Up to 15 days before departure, it is possible to cancel 10% of the group size free of charge.

In addition, the following cancellation conditions apply:

– Cancellations up to 15 days before departure: 25%

– Cancellations between 14 days and 48 hours before departure: 50%

– Cancellations after 48 hours before departure: 100%

An exception to these cancellation conditions are flights booked by Rompelberg Cycling Holidays. In this case, the (group) cancellation conditions of the airline in question apply.

Bicycle rental conditions

During the rental period, the renter will treat the bicycle as if it were their own.
The renter is liable for any damage caused by theft, malicious intent, or carelessness.
Upon receipt of the bicycle, the renter must check that it is in good working order and that a pump and spare tire are present. If these items are missing, the costs will be charged to the renter.
For stays outside the Rompelberg hotels or for individual rentals, a copy of an identity document will be made when picking up the rental bicycle.
Maintenance repairs are at the expense of the rental company. Any defects or malfunctions must be reported at all times.
The rental bike damage insurance only covers damage caused by accidents and theft from the Rompelberg bike storage facilities at Hotel Taurus Park, Playa de Palma Suites & Spa, Jade, Llaut Palace, Fontanellas Playa, and Rei del Mediterrani Palace, provided that the bike is locked with the chain.
If no damage insurance has been taken out, the costs of the parts to be replaced and the associated labor hours will be charged to the renter.
Use of the rental bicycle is at your own risk.
– The renter must be aware of the applicable traffic regulations in Mallorca and comply with them.
– The Rompelberg Bicycle Team is not responsible for any physical or material damage incurred or caused by the renter while using the rental bike, either alone or in a group.
Rompelberg Cycling Holidays takes photos during the guided rides and outside of them, which may be used for marketing purposes. According to the general terms and conditions, you agree to this photo service. If you object to this, please let us know and we will of course take this into account.

Applicable law and choice of forum

The legal relationship between the parties is governed by Dutch law.
Disputes will be settled exclusively by the competent court in Maastricht, Limburg, the Netherlands.

Calamity Fund

Rompelberg Cycling Holidays B.V. Chamber of Commerce: 68439865 is affiliated with the Travel Calamity Fund Foundation. The guarantee of the Calamiteitenfonds means that you, as a traveler participating in a trip to which the guarantee applies: – will receive (part of) your travel sum back if we are unable to carry out the trip in whole or in part as a result of a calamity; – will be reimbursed for the necessary additional costs if we have to modify the trip as a result of a calamity or if we have to repatriate you early. A calamity is defined as an abnormal event caused by acts of war or natural disasters.

Calamiteitenfonds

SGR

Stichting Garantiefonds Reisgelden (SGR) Rompelberg Cycling Holidays B.V. Chamber of Commerce: 68439865 is affiliated with SGR. You can check this via www.sgr.nl. Within the limits of the SGR guarantee scheme, the trips published on this website are covered by the SGR guarantee. This SGR guarantee means that the consumer is assured that their prepaid travel money will be refunded if the other party is unable to fulfill the agreed service due to financial insolvency. Insofar as the agreement also includes transport and the destination has already been reached, the return journey will be taker.nl/garantieregeling.n care of.