FAQ Rental bikes
How many gears do the rental bikes have?
Our road bikes are equipped with compact cranksets and have 11-speed (Fuji) or 12-speed (Wilier) cassettes. Ideal for both flat roads and steep climbs. The exact gear system is listed for each bike in the overview.
Is there a Garmin or Wahoo mount on the bike?
Yes, almost all of our bikes are equipped with a holder for Garmin or Wahoo. Please indicate which device you use when making your reservation, and we will ensure that the correct holder is fitted.
Is bike insurance included?
No, insurance is not included as standard. However, we do offer the option of taking out damage insurance, including breakdown assistance. You can find the details of this when booking or on request.
Can I bring my own pedals and saddle?
Sure! Many guests choose to ride with their own pedals or saddle. You can also choose our pedals (Look, Shimano SPD, Shimano SPD-SL, flat pedals). Please indicate this on the ‘My Booking’ page and we will be happy to install them for you when you pick up your bike.
What is included in the rental price?
Each bike comes with a pump, a saddle bag with spare inner tube, and tire levers. A backpack with water bottle is also included. A helmet can be rented separately.
Can I have my bike adjusted to my measurements in advance?
Yes, when you make your reservation, we ask for your height or specific bike fit details (such as saddle height). After making your reservation, you can enter additional measurements such as saddle height and saddle-to-handlebar distance on your ‘My Booking’ page. This ensures that the bike is already largely customized for you when you arrive.
What if I have problems on the road?
In the event of minor breakdowns (flat tire, chain off), you can usually get back on the road quickly with the tools provided. Do you have more serious problems? Then contact us for our road side assistance. You can book this, together with bicycle damage insurance, for € 20.
Can I have the bike delivered to my accommodation?
Yes, we offer delivery and collection of the bike at your accommodation upon request. Depending on the location and period, costs may apply. Read more about the options here.
Can I extend my rental period if I want to cycle for longer?
Yes, you can! If the bike is available, we will be happy to extend the rental period. Please let us know as soon as possible so that we can guarantee availability.
